Vinted Users Voice Frustration About Size Modifications
Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
This online marketplace has revised its size classifications for women's and children's clothes failing to inform every member regarding the update.
Digital Channels Response
Countless users and merchants are posting online saying Vinted listings now show a different size category compared to what was initially listed due to the recalibration.
The company said the revised method more closely matches other platforms.
It has advised users to examine their items and manually change the size where appropriate, causing user dissatisfaction.
Measurement Approach Updates
Before the change, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement used to be a 12 but is now a UK 16-18.
User Stories
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, located in Scotland, said garments she listed with size 14 tags were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Required Changes
A different user, from Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she said.
Platform Context
The platform boasts over 100 million members, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: earlier, the service retracted a modification to its shipping options due to shopper criticism.
